Free Foodservice Operational Checkup from Vision Software

Free Foodservice Operational Checkup • A service to you from Vision Software Technologies

Thank you for exploring how The Vision System, a suite of leading-edge software technologies, can support you in your hospital foodservice or catering operation. Your concerns and objectives for foodservice/catering management, nutritional care, and patient satisfaction are all important to us. To help familiarize us with your needs, we invite you to complete both sections of the form below in confidence. (View the Vision Privacy Policy). You will receive a free report immediately upon completion. For questions, more information, or immediate assistance, call 724.452.8794. Thank you for this opportunity to be of service to you.

Which of the following describes managerial challenges you face at this time? Please check all that apply.
Patient Satisfaction & Service:
Patient satisfaction ratings not high enough Want to implement room service Cold foods not cold; hot foods not hot Meal turnaround time too long Trays not passed promptly Errors on trays Excessive late trays Diet order not honored Meal pattern not honored Diet preferences not honored Tray assembled for discharged patient Tray delivered to wrong patient Nourishments not delivered Run out of food — have to substitute Poor response mechanisms to requests/complaints

Budget & Administrative:
Food costs too high Overproduction of food No/limited capital budget for IT Benchmarked performance unacceptable Charges for outside services not tracked/accurate Inventory data inaccurate Inventory shrinkage – difficult to track Meal forecasts inaccurate Purchasing projections inaccurate Inventory pricing data incomplete Food cost reports incomplete or unreliable Food plant management inefficient Cook-chill products not tracked Purchasing not coordinated for multiple service sites Food production not consolidated for multiple service sites Food quality inconsistent Food production quantity unpredictable

Quality of Clinical Care:
Nutrition screening missed Nutrition assessment priorities unclear Lab data unavailable for screening/assessment Care plan or notes not accessible Follow-ups missed

Sanitation, Safety, & Regulatory Compliance:
Patient privacy controls inadequate Food-drug interaction errors Holding/serving temperatures out of range HACCP protocols not followed CCPs overlooked Patients receive foods they’re allergic to Nutritional values of menu unavailable Clinical documentation incomplete

Employee Morale & Retention:
Employees feel hidden from customers Employees don’t care enough about patients Patient meal problems stress employees High turnover rate

Employee Productivity:
Clinical staff waste time looking for data or notes Clinical staff waste time transferring notes Diet office staff waste time keying in menus Calorie count takes too long Supervisory staff waste time looking for food products Kitchen staff unproductive after meal time Taking inventory too time-intensive Administrative paperwork load too high Managerial time maintaining current computer system is excessive

Revenue Generation:
Ancillary/cafeteria operations have inadequate revenues Employee meals generate too much paperwork Meals produced for outside groups are difficult to invoice/track

Which of the following represents your top objectives in managing your operation this year? Please check all that apply.
Raise patient satisfaction ratings Increase efficiencies in patient menu handling Improve budget performance Improve employee morale and retention Improve staff productivity Consolidate management of multiple operations Improve compliance with safety concerns/regulatory standards Improve compliance with diet order/nutrition care plan Implement/enhance revenue-generating services Improve quality of clinical nutritional care Upgrade outdated technologies Increase portability/availability of information Connect with related healthcare IT systems Other:

Please complete the following fields. ( * denotes required fields)

Prefix:
* First Name:
Middle Initial:
* Last Name:
Suffix:
Credentials:
* Title:
Department:
* Organization:
* Address:


* City:
* State or Province:
* Zip or Postal Code:
* Country:
Tel. Country Code:
* Telephone:
Extension:
Skype User ID:
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Please tell us a little about your organization.
* Type:
Number of meals served each day:
If healthcare, total # of licensed inpatient beds:
Website:

What other information would you like to provide?

Are you interested in implementing software in the next…

Do you have the authority or influence to make a decision to acquire a foodservice or nutrition care computer system for your organization?

Is funding available to implement foodservice or nutrition care systems within the timeframe you noted above?

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